Legal
Privacy Policy
How APD handles the information you share when asking about, designing or ordering bespoke packaging.
01
Who we are
Aaron Packaging & Design, also referred to as APD, operates this website and is responsible for the personal information described in this policy.
Contact us at info@apad.ie, call 01 450 3896, or write to Unit 219 John F Kennedy Road, JFK Industrial Estate, Dublin D12 EK15, Ireland.
02
Information we collect
We collect information you choose to provide when you request a quote or sample pack, repeat an order, contact us, or send a Visualiser concept.
- Your name, company, email, phone number, country and business sector.
- Delivery address when you request physical samples.
- Packaging requirements, quantities, sizes, budget, deadlines, messages and previous job references.
- Logos, artwork, draft visuals, generated images and the product settings used in the Visualiser.
- Correspondence, quotation, proof, order and delivery records created as we work with you.
Our hosting systems may also process ordinary technical records such as IP address, browser information, timestamps and security logs when you use the website.
03
Why we use it
We use personal information to answer enquiries, prepare quotations, recommend specifications, send samples, create and refine visuals, process orders, deliver goods, manage accounts and make repeat orders easier.
We also use information where needed to protect the website, prevent misuse, maintain business records, resolve disputes and meet tax, accounting or other legal obligations. We do not sell personal information.
04
Our lawful bases
Under data protection law, we rely on one or more of the following bases:
- Steps before a contract and performance of a contract, when you ask for a quote, sample, order or repeat order.
- Legitimate interests, including responding to business enquiries, managing customer relationships, improving our services and protecting our systems.
- Legal obligations, including financial and regulatory record keeping.
- Consent, where the law requires it. You may withdraw consent at any time.
05
Visualiser and AI processing
If you use the Visualiser, your uploaded logo and draft visual may be processed by an AI-assisted image service to remove a background or create a realistic packaging concept. Use these features only with artwork you are authorised to provide.
The result is a design aid, not a final production proof. When you send a Visualiser enquiry, APD stores the submitted specification and private image files so our studio can respond. Confirmation emails may include time-limited links to those files.
07
How long we keep it
We keep information only as long as reasonably needed for the purpose collected. Enquiry information may be retained while we discuss a project. Customer, quotation, artwork, specification and order records may be retained longer to support repeat orders, warranties, accounting and legal obligations.
Retention depends on the relationship and record type. You may ask us about a particular record or request deletion, although legal or contractual duties may require us to keep some information.
08
How we protect it
We use reasonable organisational and technical safeguards, including restricted access and private storage for Visualiser files. No internet transmission or storage system can be guaranteed completely secure, so please do not send unnecessary confidential or sensitive personal information.
09
Your rights
Depending on the circumstances, you may ask for access to your personal information, correction, deletion, restriction, portability, or object to certain uses. You may also withdraw consent where processing relies on consent.
Email info@apad.ie to make a request. We may need to verify your identity. You may complain to Ireland's Data Protection Commission at dataprotection.ie, or to your local data protection authority.
10
Children, links and changes
This business website is not directed to children, and we do not knowingly seek personal information from children.
Other websites linked from this site have their own privacy practices. We may update this policy when our services or legal duties change. The date shown on this page identifies the latest version.
FAQs
Privacy Policy: common questions
What information does APD collect?
APD collects the contact, delivery and packaging details you submit, plus artwork and generated visuals when you use the Visualiser.
Does APD sell personal information?
No. Information is used to respond, quote, supply samples, manage orders and meet business or legal obligations.
How can I access or delete my information?
Email info@apad.ie. APD may need to verify your identity and may retain records required for contracts, accounts or legal obligations.
Is my uploaded logo shared with an AI service?
Only when you choose AI-assisted logo cleanup or realistic rendering. The image is processed to provide that requested feature.